Common questions
The things people ask on the phone before they book — what it costs, when we are open, whether you need a referral, and what happens if we come to you. Questions about a particular pain are answered on that condition’s own page, linked at the bottom.
Before you book
Getting started.
Do I need a doctor’s referral?
No. You can book directly, and most of our patients do. If you already have a referral or a report from a doctor, bring it — it is useful, but it is not a condition of being seen.
Do I need an X-ray or an MRI before I come?
Not in most cases, and you do not need to arrange one before your first appointment. Bring any scans you already have. If a scan would change what we do, we will say so after examining you — that is the right order, not the other way round.
I am not sure physiotherapy is the right thing for my problem.
Then come and be assessed, and say that on the phone when you book. We will examine you and tell you what we think the best treatment is, including when that is not us. An assessment that ends in a referral elsewhere is still a useful appointment. Book a consultation and bring your concerns with you — they will be answered from evidence-based practice, not from an opinion.
Is physiotherapy the same as massage, or going to a malishia?
No — it is a different thing entirely. Physiotherapists are licensed healthcare professionals, and a rehabilitation plan is built on evidence and on an examination of you, not on a standard set of movements applied to everybody.
Will the treatment be painful?
No. Treatment should not be painful. Some stiff joints are sore to move at first and some exercises are hard work, but that is not the same thing, and anything that hurts should be said out loud in the room so it can be changed.
Can I be treated in Urdu or Punjabi?
Yes — you will be treated in your own language. Both doctors speak Urdu, English and Punjabi.
Will a female physiotherapist treat me?
Yes, always. There is no male physiotherapist at this clinic — both doctors are women, so whichever appointment you take, you are seen and treated by a female Doctor of Physical Therapy from start to finish. The treatment room is private.
Appointments
Times, sessions and who you see.
What are your opening hours?
Mon–Sat 1:00 PM – 10:00 PM · Friday from 3:00 PM. Closed on Sunday. Friday opens later, at 3:00 PM, so the afternoon does not run into Jummah prayers.
How long is a session?
40–45 min, one-to-one with a Doctor of Physical Therapy from start to finish. You are not put on a machine and left while somebody else is treated.
Which doctor will I see?
Dr. Maryam Tanveer, 1:00 – 5:00 PM; Dr. Mehwish Warraich, 5:00 – 10:00 PM. Both treat the everyday knee, back, neck and shoulder work, so take whichever time suits your day. On Friday the two of them share the shorter day equally.
How many sessions will I need?
A course is usually 5–7 sessions for the everyday muscle and joint problems. Some conditions run on a different timetable altogether and it is better to know that at the start: arthritis in a knee is worked at three to four sessions a week over about twelve to fourteen weeks, and stroke rehabilitation, cerebral palsy and recovery after surgery are all reviewed as they go rather than booked as a block. Either way you are given a straight answer after the first assessment, not before it.
What if I have to cancel or cannot make it?
There is no cancellation charge and no missed-appointment fee. Just tell us as early as you can, so the slot can go to somebody else.
Do you open on Sunday?
No. Sunday is the one day the clinic is closed.
Fees
What it costs.
What do you charge?
Rs 2,500 for the first assessment and Rs 2,000 for every session after it. The first one costs more because it is the longer piece of work: the examination that everything else is built on.
Do ultrasound, TENS or laser cost extra?
No. Whatever equipment your treatment needs is included in the session fee. There is no separate charge for a machine and nothing is added at the desk.
How can I pay?
Cash, Bank transfer, Easypaisa and JazzCash. There is no card machine at the desk, so please do not rely on a card.
Do you do packages for a course of treatment?
Prices are published for every course up to 7 sessions, on the fees page, so you can work out the whole cost before you book. Beyond that there is a reduced rate, with half of it paid in advance. Ask us for the figure — it depends on how many sessions you are taking.
Is the first assessment charged on top of a package?
No. The first session of any course IS the assessment, charged at the assessment rate, and the sessions after it at the follow-up rate. The totals on the fees page are already worked out that way — there is nothing extra to add.
Home visits
Treatment at your own address.
Do you treat patients at home?
Yes. A home visit is Rs 3,000 a visit, and it is the same fee anywhere in Lahore — not only the phases next to the clinic.
What equipment comes to a home visit?
Therapeutic ultrasound, Heating pads, TENS and EMS, alongside the hands-on work and the exercise programme. All of it needs a mains socket, so a room with a plug point and somewhere to lie down is all we ask for.
Two people in the same house need treatment. Is it two full fees?
The second patient is discounted up to 10% off, since it is one journey. Tell us when you book so the visit is scheduled with enough time for both.
Can women’s health and children’s physiotherapy be done at home?
Both can be, yes. But if you are able to come in, come in — the clinic is set up with everything this work needs, and a full course of rehabilitation goes better here than it does in a sitting room. The home visit is there for when getting to us is the thing standing in the way.
Can you start at home straight after an operation?
We can, but the clinic advises the first two or three sessions are done in hospital before that, while you are still under the surgical team. After discharge, home visits are usually the sensible option for the first few weeks — the journey to a clinic is harder on the patient than the session itself.
By condition
Questions about a particular pain.
Every condition page carries its own set — how long that problem usually takes, whether it needs a scan, what the treatment involves and when to see a doctor first instead.
Knee Pain
Morning stiffness, pain on the stairs, tightness after sitting too long, swelling around the knee.
Questions about knee pain →Lower Back Pain
Difficulty bending, lifting and walking. Pain and tightness that worsen after sitting for long.
Questions about lower back pain →Sciatica
Sharp, shooting pain travelling from the lower back down the leg, with numbness and tingling in the leg and foot.
Questions about sciatica →Frozen Shoulder
Shoulder pain that is worse at night, stiffness and restricted movement, difficulty reaching your head or behind your back.
Questions about frozen shoulder →Neck & Shoulder Pain
Aching in the neck and shoulder, sharp pain on turning or bending the neck, pain moving down the arm, numbness and tingling, muscle spasm and weakness in the arms.
Questions about neck & shoulder pain →Sports Injuries
Muscle strain or sprain, swelling and pain around the joint or muscle after a twist or jerk, bruising and tenderness, restricted range of motion.
Questions about sports injuries →Post-Surgery Rehab
Weakness and lost strength after a knee replacement, ACL surgery or a fracture, with muscle tightness and limited flexibility.
Questions about post-surgery rehab →Still not answered
Ask us directly.
Leave your number and we will call you back, or message on WhatsApp if that is easier — we are open Mon–Sat 1:00 PM – 10:00 PM · Friday from 3:00 PM. There is no charge for asking, and no obligation to book.
Find us
Where to find us.
Visit us
Basement, Plaza 174, Street 149, H Block, DHA Phase 1Lahore, Punjab0327 4349159
- Dr. Maryam Tanveer1:00 – 5:00 PM
- Dr. Mehwish Warraich5:00 – 10:00 PM
Street parking outside. If getting here is difficult, we treat at home instead for Rs 3,000 a visit, anywhere in Lahore.
Open in Google Maps →